During Phase 2 (Heightened Alert), only hotels approved by the Singapore Tourism Board are permitted to provide accommodation to guests for leisure purposes. All hotels available on Flow are approved so there’s no need to worry.

Each hotel room can accommodate no more than 2 pax except when all individuals are from the same residential address, in which case it can accommodate up to its maximum occupancy.

Some amenities (e.g. pools, gyms, communal kitchens) may be closed for safety concerns. It’s better to call the hotel up and ask beforehand.

During Phase 3 (Heightened Alert), only hotels approved by the Singapore Tourism Board are permitted to provide accommodation to guests for the purpose of leisure. All hotels available on Flow are approved so don’t worry.

Each hotel room can accommodate no more than 5 pax except when all individuals are from the same residential address, in which case it can accommodate up to its maximum occupancy.

Some amenities (e.g. pools, gyms, communal kitchens) may be closed for safety concerns. It’s better to call the hotel up and ask prior to the stay.

The majority of hotels on our platform offer full access to swimming pools and fitness centres (if any) for all our users, even if you’re only getting a day room. Some may require bookings in advance as part of the COVID-19 measures. We advise you to call and ask the hotel directly before checking in.

Our hotels offer flexible check-in and check-out times with instant confirmation. Your hotel room will be ready in 15 minutes, the soonest.

We accept credit card payments online.

Yes, most hotels require a deposit upon check-in. Most accept credit cards while few accept cash only. We’ll remind you of this before you pay for your room on our App.

Day-use hotel rooms generally offer more flexible check-in and check-out time than overnight stays, with most of them accepting check-in in the morning from 7am to 9am.