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Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong

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5 Connnaught Road, Central
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Property Amenities
General
- Free Wifi
- Indoor Swimming Pool
- Smoke Free Property
- Gym/ Fitness
- Front Desk (24-Hour)
- Sauna/ Steam Room
Hotel Services
- Valet Parking
- Spa/ Sauna
- Restaurant
- Bar
- Laundry Service
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Room
- Shower
Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Fees and Extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 372 for adults and HKD 251 for children (approximately)
  • Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 190 per day (rates may vary)
  • Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Policies
  • All guests must be at least 18 years old (i.e. birthdate must have passed).
  • Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
  • All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
  • Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • All hotel rooms are designated as smoke-free rooms.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
FAQ
Yes, Mandarin Oriental, Hong Kong has an indoor swimming pool.
Yes, Mandarin Oriental, Hong Kong has a gym.
No, rooms at Mandarin Oriental, Hong Kong does not have a bathtub.
No, Mandarin Oriental, Hong Kong does not have a kitchen.
No, Mandarin Oriental, Hong Kong does not have parking spaces. Guests should look for parking lots in nearby establishments.
No, Mandarin Oriental, Hong Kong does not have a free shuttle service to the nearest train station.
No, Mandarin Oriental, Hong Kong only accepts overnight bookings at the moment.
Mandarin Oriental, Hong Kong currently only offers overnight stays and does not provide hourly or day-time bookings.
After selecting the time slot and room type, you can view the related cancellation policy and details of Mandarin Oriental, Hong Kong.
Mandarin Oriental, Hong Kong is situated in Central, Hong Kong. The full address is 5 Connnaught Road, Central.
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5 Connnaught Road, Central
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