voco Orchard Singapore, an IHG Hotel

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector and a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: SGD 44.46 for adults and SGD 22.23 for children (approximately)
• Airport shuttle fee: SGD 90.95 per vehicle (one way)
• Secured valet parking fee: SGD 12 per day
• Rollaway bed fee: SGD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests must be at least 18 years old (i.e. birthdate must have passed).
• Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
• All guests are required to present a valid physical Singapore government-issued IC upon arrival. Foreign guests must present a physical passport. Note: Other IDs such as Singpass, 11B (SAF), SPF/SCDF Service IDs or other service IDs, work permits, long-term passes, driving licenses, and membership cards are not accepted.
• During reservation, please enter your name as it appears in your identification document.
• All hotel rooms are designated as smoke-free rooms.
• Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).