The RuMa Hotel and Residences
7 Jalan Kia Peng
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Room Type
Hotel Facilities
All
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible parking
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Number of meeting rooms - 4
- Free reception
- Number of outdoor pools - 1
- Coffee/tea in common areas
- Breakfast available (surcharge)
- Laundry facilities
- Library
- Free self parking
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Luggage storage
- Concierge services
- 24-hour fitness facilities
- Terrace
- 24-hour health club
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines SG Clean (Singapore)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Noise-free rooms not guaranteed
Pets
- Pets not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival.
Fees and extras
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 130 for adults and MYR 65 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of The RuMa Hotel and Residences.
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