Mandarin Oriental Kuala Lumpur
Kuala Lumpur City Centre
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Instant Confirmation
Room Type
Hotel Facilities
All
- Electric car charging station
- Ballroom
- Banquet hall
- Eco-friendly cleaning products used
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Sauna
- Wedding services
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 1
- Tennis on site
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Barbecue grill(s)
- Coffee/tea in common areas
- Outdoor tennis courts - 1
- Snack bar/deli
- Breakfast available (surcharge)
- Laundry facilities
- Parking (limited spaces)
- Garden
- Free self parking
- Valet parking (surcharge)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of coffee shops/cafes - 1
- Hair salon
- Luggage storage
- Concierge services
- Terrace
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows regional sanitization guidelines SG Clean (Singapore)
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Masks are compulsory at the property
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Noise-free rooms not guaranteed
Pets
- Pets not allowed
- Service animals not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Please note that any special requests must be confirmed by contacting the hotel in advance.
Fees and extras
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 118 for adults and MYR 59 for children (approximately)
- Airport shuttle fee: MYR 408.1 per vehicle (one-way, maximum occupancy 3)
- Valet parking fee: MYR 36 per day
- Rollaway bed fee: MYR 111.3 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
- Contactless check-out is available.
- Enhanced food service safety measures are in place.
- This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
- This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Copyright 2023
|
Flow Entertainment Technology Sdn Bhd (Reg. No.: 202101024998). All rights reserved.
Copyright © 2023
Flow Entertainment Technology Sdn Bhd (Reg. No.: 202101024998). All rights reserved.