The Upper House
Pacific Place, 88 Queensway, Central
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Room Type
Hotel Facilities
All
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Snack bar/deli
- Breakfast available (surcharge)
- Laundry facilities
- Free bicycles on site
- Garden
- Self parking (surcharge)
- Valet parking (surcharge)
- Number of bars/lounges - 1
- Luggage storage
- Airport transportation - pickup (surcharge)
- Concierge services
- 24-hour fitness facilities
- Shopping on site
- Terrace
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Pets
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of The Upper House.
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