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The Ritz Carlton Hong Kong

The Ritz Carlton Hong Kong

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Intl. Commerce Centre, 1 Austin Rd West
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Property Amenities
General
- Free Wifi
- Indoor Swimming Pool
- Car Power Charging Station
- Gym/ Fitness
- Front Desk (24-Hour)
- Sauna/ Steam Room
Hotel Services
- Valet Parking
- Spa/ Sauna
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Airport Transfer
- Luggage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Room
- Shower
Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
  • This property does not allow children 9 and younger to access the Club Lounge after 8 PM.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
Fees and Extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between HKD 393.8 and HKD 1000 for adults, HKD 203.5 and HKD 1000 for children (approximately)
  • Airport shuttle fee: HKD 2440 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: HKD 700 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Policies
  • All guests must be at least 18 years old (i.e. birthdate must have passed).
  • Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
  • All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
  • Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
FAQ
Yes, The Ritz Carlton Hong Kong has an indoor swimming pool.
Yes, The Ritz Carlton Hong Kong has a gym.
No, rooms at The Ritz Carlton Hong Kong does not have a bathtub.
No, The Ritz Carlton Hong Kong does not have a kitchen.
No, The Ritz Carlton Hong Kong does not have parking spaces. Guests should look for parking lots in nearby establishments.
No, The Ritz Carlton Hong Kong does not have a free shuttle service to the nearest train station.
No, The Ritz Carlton Hong Kong only accepts overnight bookings at the moment.
The Ritz Carlton Hong Kong currently only offers overnight stays and does not provide hourly or day-time bookings.
After selecting the time slot and room type, you can view the related cancellation policy and details of The Ritz Carlton Hong Kong.
The Ritz Carlton Hong Kong is situated in Tsim Sha Tsui, Hong Kong. The full address is Intl. Commerce Centre, 1 Austin Rd West.
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Intl. Commerce Centre, 1 Austin Rd West
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