The Ritz Carlton Hong Kong

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Alipay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
• This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: between HKD 393.8 and HKD 1000 for adults, HKD 203.5 and HKD 1000 for children (approximately)
• Airport shuttle fee: HKD 2440 per vehicle (one-way, maximum occupancy 2)
• Valet parking fee: HKD 700 per day
• Late check-out is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests must be at least 18 years old (i.e. birthdate must have passed).
• Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
• All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
• Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
• During reservation, please enter your name as it appears in your identification document.
• The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
• Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place and guests are provided with hand sanitizer.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).