Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Tsim Sha Tsui

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4.4/5

95 reviews

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*Times shown in hotel’s local time

Available room type

Deluxe Room, 1 King Bed, Non Smoking

291 ft²

3 Guests

Non-Smoking

1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

291 ft²

3 Guests

Non-Smoking

2 Twin Beds

Main House Premier Room

320 ft²

3 Guests

Non-Smoking

1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

375 ft²

3 Guests

Non-Smoking

1 King Bed

Main House Premier Room

320 ft²

2 Guests

Non-Smoking

2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Tower

290 ft²

2 Guests

Non-Smoking

1 Double Bed

Towers Harbour View King Room, Towers Lounge access

320 ft²

2 Guests

Non-Smoking

1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking

550 ft²

3 Guests

Non-Smoking

1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking, Tower

375 ft²

3 Guests

Non-Smoking

1 Double Bed

Executive Suite, 1 King Bed, Non Smoking, Tower

550 ft²

3 Guests

Non-Smoking

1 King Bed

Suite, 1 King Bed, Non Smoking, Tower

570 ft²

3 Guests

Non-Smoking

1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking, Corner

786 ft²

3 Guests

Non-Smoking

2 Double Beds

Main House Premier Suite

829 ft²

3 Guests

Non-Smoking

1 King Bed

Reviews

P**i

2024-07-28 16:40:47

4.4

S**n

2024-04-03 03:41:12

4.4

2024-03-02 20:14:11

4.4

K*i

2024-11-25 08:31:42

4.3

J***i

2024-11-23 12:49:52

4.3

H******y

2024-11-17 22:26:42

4.3

View all 95 reviews

Property Amenities

General

Free WifiSmoke Free PropertyGym/ FitnessFront Desk (24-Hour) Outdoor Swimming PoolSauna/ Steam Room

Hotel Services

Valet ParkingSpa/ SaunaRestaurantCoffee ShopBarLaundry ServiceLuggage StorageMeeting Room

Accessibility

Wheelchair Accessible

Room

Shower

Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 1 hour and 45 mins with 10 persons at one time. Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.

Fees and Extras

You'll be asked to pay the following charges at the property:

Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
Valet parking fee: HKD 1920 per day
Crib (infant bed) fee: HKD 275.0 per night
Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Policies

All guests must be at least 18 years old (i.e. birthdate must have passed).
Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
During reservation, please enter your name as it appears in your identification document.
All hotel rooms are designated as smoke-free rooms.
Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

You Should Also Know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).