Sheraton Hong Kong Hotel & Towers
20 Nathan Road, Tsim Sha Tsui
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Instant Confirmation
Room Type
Hotel Facilities
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- Shopping mall on site
- Ballroom
- Banquet hall
- Reception hall
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Spa treatment room(s)
- Sauna
- Smoke-free property
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Number of meeting rooms - 4
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Laundry facilities
- Parking (limited spaces)
- Valet parking (surcharge)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Pool sun loungers
- Shopping on site
- Terrace
- Babysitting or childcare (surcharge)
- Elevator
- Conference space
- Fitness facilities
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Other Amenities
- LGBTQ friendly
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Pets
- Pets not allowed
- Service animals not allowed
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Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Alipay
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 1 hour and 45 mins with 10 persons at one time. Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.
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Fees and extras
You'll be asked to pay the following charges at the property:
- Deposit: HKD 1000.00 per night
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
- Valet parking fee: HKD 1920 per day
- Crib (infant bed) fee: HKD 275.0 per night
- Rollaway bed fee: HKD 550.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Property Policies
- Guests must provide valid identification document (eg. passport, ID card) upon check-in.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
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You Should Also Know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Copyright 2022
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Flow Travel Technology Limited. All rights reserved.
Copyright © 2022
Flow Travel Technology Limited. All rights reserved.