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JEN Hong Kong by Shangri-La

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508 Queens Road West, Western District


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Room Type


Hotel Facilities

All
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- Swimming pool
- Meeting rooms
- Smoke-free property
- Outdoor seasonal pool
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Coffee/tea in common areas
- Breakfast available (surcharge)
- Laundry facilities
- Television in common areas
- Parking (limited spaces)
- Self parking (surcharge)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Concierge services
- 24-hour fitness facilities
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities
See All

Other Amenities

- Events/parties not allowed
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available

Pets

- Pets not allowed
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Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
See All

Property Policies

  • Guests must provide valid identification document (eg. passport, ID card) upon check-in.
  • During reservation, please enter your name as it appears in your identification document.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
See All

You Should Also Know

  • The seasonal pool will be open from June to September.
  • Pool access available from 7:30 AM to 5:30 PM.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
See All

JEN Hong Kong by Shangri-La

star star star star
bolt
Instant Confirmation
place 508 Queens Road West, Western District

Hotel Facilities

All
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- Swimming pool
- Meeting rooms
- Smoke-free property
- Outdoor seasonal pool
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Coffee/tea in common areas
- Breakfast available (surcharge)
- Laundry facilities
- Television in common areas
- Parking (limited spaces)
- Self parking (surcharge)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Concierge services
- 24-hour fitness facilities
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities

Other Amenities

- Events/parties not allowed
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available

Pets

- Pets not allowed

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Property Policies

  • Guests must provide valid identification document (eg. passport, ID card) upon check-in.
  • During reservation, please enter your name as it appears in your identification document.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

You Should Also Know

  • The seasonal pool will be open from June to September.
  • Pool access available from 7:30 AM to 5:30 PM.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.