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JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La
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3.9/5508 Queens Road West, Western District
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September 2025
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Lowest price (in HKD), including taxes & fees, for a stay in the selected property
*Shown in local time
Reviews
3.9
W****p
2024-11-22 22:31:39
4.4
T***h
2024-10-26 13:18:27
4.4
W***y
2024-05-14 14:05:51
4.3
Y******g
2024-04-17 07:57:59
4.3
H**d
2024-03-28 05:52:57
4.3
Z***i
2024-01-27 09:58:51
4.3
Property Amenities
General
- Free Wifi
- Smoke Free Property
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
Hotel Services
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Airport Transfer
- Luggage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Room
- Shower
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Fees and Extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for continental breakfast: HKD 184.8 for adults and HKD 184.8 for children (approximately)
- Airport shuttle fee: HKD 140 per person (one-way)
- Self parking fee: HKD 350 per night
- Rollaway bed fee: HKD 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- All guests must be at least 18 years old (i.e. birthdate must have passed).
- Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
- All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
- Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- All hotel rooms are designated as smoke-free rooms.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- The seasonal pool will be open from June to September.
- Pool access available from 7:30 AM to 5:30 PM.
- A car is not required for transportation to and from this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
FAQ
Does JEN Hong Kong by Shangri-La have a swimming pool?
Yes, JEN Hong Kong by Shangri-La has an outdoor swimming pool.
Does JEN Hong Kong by Shangri-La have a gym?
Yes, JEN Hong Kong by Shangri-La has a gym.
Do rooms at JEN Hong Kong by Shangri-La have a bathtub?
No, rooms at JEN Hong Kong by Shangri-La does not have a bathtub.
Do rooms at JEN Hong Kong by Shangri-La have a kitchen?
No, JEN Hong Kong by Shangri-La does not have a kitchen.
Does JEN Hong Kong by Shangri-La provide free parking?
No, JEN Hong Kong by Shangri-La does not have parking spaces. Guests should look for parking lots in nearby establishments.
Does JEN Hong Kong by Shangri-La offer a free shuttle service to the nearest train station?
No, JEN Hong Kong by Shangri-La does not have a free shuttle service to the nearest train station.
Does JEN Hong Kong by Shangri-La accept daycation or day-use bookings?
No, JEN Hong Kong by Shangri-La only accepts overnight bookings at the moment.
Does JEN Hong Kong by Shangri-La offer Flexi-Stay hourly bookings?
JEN Hong Kong by Shangri-La currently only offers overnight stays and does not provide hourly or day-time bookings.
Does JEN Hong Kong by Shangri-La offer free cancellation?
After selecting the time slot and room type, you can view the related cancellation policy and details of JEN Hong Kong by Shangri-La.
Where is JEN Hong Kong by Shangri-La located?
JEN Hong Kong by Shangri-La is situated in Sai Wan, Hong Kong. The full address is 508 Queens Road West, Western District.
508 Queens Road West, Western District
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