Hyatt Regency Hong Kong, Sha Tin
18 Chak Cheung Street, Sha Tin, New Territories
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Room Type
Hotel Facilities
All
- Ballroom
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Steam room
- Sauna
- Wedding services
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Number of restaurants - 1
- Number of meeting rooms - 4
- Free reception
- Tennis on site
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Coffee/tea in common areas
- Conference center
- Outdoor tennis courts - 1
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Bicycle rentals on site
- Self parking (surcharge)
- Computer station
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Concierge services
- 24-hour fitness facilities
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Elevator
- Fitness facilities
Other Amenities
- Events/parties not allowed
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
Pets
- Pets not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and cash
- Onsite parties or group events are strictly prohibited
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Set meals are served in guestrooms only (no menus or public dining).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of Hyatt Regency Hong Kong, Sha Tin.
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