Hyatt Centric Victoria Harbour Hong Kong
1 North Point Estate Lane, North Point, Hong Kong
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Room Type
Hotel Facilities
All
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Swimming pool
- Meeting rooms
- Sauna
- Smoke-free property
- Outdoor seasonal pool
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible parking
- In-room accessibility
- Braille or raised signage
- Number of restaurants - 1
- Snack bar/deli
- Breakfast available (surcharge)
- Laundry facilities
- Self parking (surcharge)
- Number of bars/lounges - 1
- Luggage storage
- Concierge services
- 24-hour fitness facilities
- Shopping on site
- Babysitting or childcare (surcharge)
- Elevator
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- No cribs (infant beds) available
Pets
- Pets not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. This property's swimming pool will be closed every Monday during the hours of 1-2:30 PM. This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in. As of December 9, 2021, guests are required to download the LeaveHomeSafe to their smartphone or tablet. The app is used to access hotel premises, facilities, and restaurants.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- The seasonal pool will be open from March to December.
- Pool access available from 7:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of Hyatt Centric Victoria Harbour Hong Kong.
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