Hong Kong Disneyland Hotel
Hong Kong Disneyland Resort
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Room Type
Hotel Facilities
All
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Lifeguard on site
- Health club
- Children's pool
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- Meeting rooms
- Steam room
- Sauna
- Wedding services
- Express check-in
- Designated smoking areas
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Wheelchair accessible parking
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Tennis on site
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free theme park shuttle
- Designated smoking areas (fines apply)
- Outdoor tennis courts - 1
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Self parking (surcharge)
- Computer station
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Pool sun loungers
- Shopping on site
- Terrace
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- No rollaway/extra beds available
Pets
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
- Enhanced food service safety measures are in place.
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of Hong Kong Disneyland Hotel.
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