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Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

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user rating3.8/5
1 Harbour Road
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Reviews
3.8
H****g
2024-05-09 22:14:37
4.3
B***n
2024-10-25 05:37:52
4.2
T*****g
2024-09-29 01:36:36
4.2
S****n
2024-08-30 22:01:26
4.2
T****r
2024-07-13 11:26:48
4.2
M***o
2024-07-12 06:19:44
4.2
Property Amenities
General
- Free Wifi
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
- Sauna/ Steam Room
Hotel Services
- Valet Parking
- Spa/ Sauna
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Airport Transfer
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Room
- Shower
Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.
Fees and Extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Policies
  • All guests must be at least 18 years old (i.e. birthdate must have passed).
  • Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
  • All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
  • Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
FAQ
Yes, Grand Hyatt Hong Kong has an outdoor swimming pool.
Yes, Grand Hyatt Hong Kong has a gym.
No, rooms at Grand Hyatt Hong Kong does not have a bathtub.
No, Grand Hyatt Hong Kong does not have a kitchen.
No, Grand Hyatt Hong Kong does not have parking spaces. Guests should look for parking lots in nearby establishments.
No, Grand Hyatt Hong Kong does not have a free shuttle service to the nearest train station.
No, Grand Hyatt Hong Kong only accepts overnight bookings at the moment.
Grand Hyatt Hong Kong currently only offers overnight stays and does not provide hourly or day-time bookings.
After selecting the time slot and room type, you can view the related cancellation policy and details of Grand Hyatt Hong Kong.
Grand Hyatt Hong Kong is situated in Wan Chai, Hong Kong. The full address is 1 Harbour Road.
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1 Harbour Road
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