Grand City Hotel
338 Queen’s Road West, (MTR Sai Ying Pun Station Exit B1)
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Room Type
Hotel Facilities
All
- Wheelchair accessible – no
- Safe-deposit box at front desk
- 24-hour front desk
- Dry cleaning/laundry service
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Laundry facilities
- Concierge services
- Elevator
Other Amenities
- Essential workers only - NO
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- No rollaway/extra beds available
Pets
- Pets not allowed
- Service animals not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- No onsite parking is available
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in for this property is based on the third floor.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of Grand City Hotel.
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