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JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La

JEN Singapore Orchardgateway by Shangri-La

Instant Confirmation
4.1
/5

277 Orchard Road

Select Slots

Room Type

Guest Reviews

4.1
/5
S***n
2023-06-29 22:15:36
4.4
The hotel location is excellent and right in the middle of Orchard road. The room was excellent and afforded a lovely view of Orchard road, especially at night. The club lounge was wonderful and had an excellent view around the area and the food was excellent troughout our stay. 
                
I***n
2023-06-28 02:03:14
4.4
Room was spacious, the buffet breakfast was amazing, the hotel is located very close to Somerset mrt.
Great views from the hotel
                
A***a
2023-06-02 12:53:59
4.4
The hotel was incredible. Great location, welcoming staff and excellent facilities. And the best part: the pool with large opening hours with one of the best views overlooking Marina Bay Sands. 
                
Z****i
2023-05-15 01:27:37
4.2
Beautiful pool, really nice for lap swim, quiet and chill.
Was over to spend time with visiting family - it's marvellous that the showers for public use are great as well.
Lovely lounge on the 19th floor as well with a good selection of nibbles.
                
E***a
2023-06-16 01:51:23
3.8
Very very nice and central Hotel with attentive staff. The pool is great and it is even greater to chill with the whole family after a day of exploring the city.
                
Y***i
2023-05-28 02:43:56
3.8
Location is convenient, right above Orchard Gateway Shopping Centre and Somerset MRT Station. Rooftop pool is a nice place to relax too.
                

Hotel Facilities

General
- Free Wifi
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
Hotel Services
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible

Other Amenities

- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines SG Clean (Singapore)
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available

Pets

- Pets not allowed
- Service animals not allowed

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Fees and extras

  • Fee for buffet breakfast: SGD 41.20 for adults and SGD 20.60 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies

  • Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

You Should Also Know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).

Cancellation Policy

After selecting the time slot and room type, you can view the related cancellation policy and details of JEN Singapore Orchardgateway by Shangri-La.

FAQs

Does JEN Singapore Orchardgateway by Shangri-La have a swimming pool?

Does JEN Singapore Orchardgateway by Shangri-La have a gym?

Do rooms at JEN Singapore Orchardgateway by Shangri-La have a bathtub?

Do rooms at JEN Singapore Orchardgateway by Shangri-La have a kitchen?

Does JEN Singapore Orchardgateway by Shangri-La provide free parking?

Does JEN Singapore Orchardgateway by Shangri-La offer a free shuttle service to the nearest train station?

Does JEN Singapore Orchardgateway by Shangri-La accept daycation or day-use bookings?

Does JEN Singapore Orchardgateway by Shangri-La offer Flexi-Stay hourly bookings?

Does JEN Singapore Orchardgateway by Shangri-La offer free cancellation?

Where is JEN Singapore Orchardgateway by Shangri-La located?

>
(144)
>
(11)
>
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
Instant Confirmation
4.1
/5
277 Orchard Road

Book Now

Guest Reviews

4.1
/5
S***n
2023-06-29 22:15:36
4.4
The hotel location is excellent and right in the middle of Orchard road. The room was excellent and afforded a lovely view of Orchard road, especially at night. The club lounge was wonderful and had an excellent view around the area and the food was excellent troughout our stay. 
                
I***n
2023-06-28 02:03:14
4.4
Room was spacious, the buffet breakfast was amazing, the hotel is located very close to Somerset mrt.
Great views from the hotel
                
A***a
2023-06-02 12:53:59
4.4
The hotel was incredible. Great location, welcoming staff and excellent facilities. And the best part: the pool with large opening hours with one of the best views overlooking Marina Bay Sands. 
                
Z****i
2023-05-15 01:27:37
4.2
Beautiful pool, really nice for lap swim, quiet and chill.
Was over to spend time with visiting family - it's marvellous that the showers for public use are great as well.
Lovely lounge on the 19th floor as well with a good selection of nibbles.
                
E***a
2023-06-16 01:51:23
3.8
Very very nice and central Hotel with attentive staff. The pool is great and it is even greater to chill with the whole family after a day of exploring the city.
                
Y***i
2023-05-28 02:43:56
3.8
Location is convenient, right above Orchard Gateway Shopping Centre and Somerset MRT Station. Rooftop pool is a nice place to relax too.
                

Hotel Facilities

General
- Free Wifi
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
Hotel Services
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible

Other Amenities

- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines SG Clean (Singapore)
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available

Pets

- Pets not allowed
- Service animals not allowed

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Fees and extras

  • Fee for buffet breakfast: SGD 41.20 for adults and SGD 20.60 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies

  • Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

You Should Also Know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).

Cancellation Policy

After selecting the time slot and room type, you can view the related cancellation policy and details of JEN Singapore Orchardgateway by Shangri-La.

FAQs

Does JEN Singapore Orchardgateway by Shangri-La have a swimming pool?

Does JEN Singapore Orchardgateway by Shangri-La have a gym?

Do rooms at JEN Singapore Orchardgateway by Shangri-La have a bathtub?

Do rooms at JEN Singapore Orchardgateway by Shangri-La have a kitchen?

Does JEN Singapore Orchardgateway by Shangri-La provide free parking?

Does JEN Singapore Orchardgateway by Shangri-La offer a free shuttle service to the nearest train station?

Does JEN Singapore Orchardgateway by Shangri-La accept daycation or day-use bookings?

Does JEN Singapore Orchardgateway by Shangri-La offer Flexi-Stay hourly bookings?

Does JEN Singapore Orchardgateway by Shangri-La offer free cancellation?

Where is JEN Singapore Orchardgateway by Shangri-La located?