JEN Singapore Orchardgateway by Shangri-La (SG Clean)
277 Orchard Road
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Room Type
Hotel Facilities
All
- Vending machine
- Wheelchair accessible (may have limitations)
- Well-lit path to entrance
- Stair-free path to entrance
- Safe-deposit box at front desk
- Free newspapers in lobby
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Swimming pool
- Meeting rooms
- Express check-in
- Designated smoking areas
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- In-room accessibility
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Snack bar/deli
- Breakfast available (surcharge)
- Laundry facilities
- Parking (limited spaces)
- Free self parking
- Computer station
- Rooftop terrace
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Concierge services
- Free pool cabanas
- Pool sun loungers
- Terrace
- Babysitting or childcare (surcharge)
- 24-hour health club
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines SG Clean (Singapore)
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Pets
- Pets not allowed
- Service animals not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know>
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).
Cancellation Policy
After selecting the time slot and room type, you can view the related cancellation policy and details of JEN Singapore Orchardgateway by Shangri-La (SG Clean).
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