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JEN Singapore Orchardgateway by Shangri-La
101 reviews
Property Amenities
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Fees and Extras
- Fee for buffet breakfast: SGD 41.20 for adults and SGD 20.60 for children (approximately)
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- All guests must be at least 18 years old (i.e. birthdate must have passed).
- Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
- All guests are required to present a valid physical Singapore government-issued IC upon arrival. Foreign guests must present a physical passport. Note: Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.
- During reservation, please enter your name as it appears in your identification document.
- The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.