Flow Dollars

Flow Dollars are a great way to pay for your bookings with Flow. You can top up Flow Dollars in our app and at selected merchant locations. Get special bonuses when you top up .

How to Top Up

You can top up Flow Dollars directly on the app and at any 7-Eleven store . Enjoy top up bonuses and the option to pay for an online booking without a credit card.

Top Up Flow Dollar Methods

Get - OFF your first booking

Discover hundreds of hotels across Hong Kong and start saving from your very first stay. Exclusive member discounts await you.

Top Up at Selected Locations

You can top up Flow Dollars at any 7-Eleven store. Enjoy the same top up bonuses and the option to pay for an online booking without a credit card.

Go to your account profile

Click “View Details”

Under Flow Gift Card, click “How to Purchase”

Select your top up amount & present the bar code to the cashier

Pay

Redeem the code printed on your receipt and DONE!

FAQS

Do Flow Dollars expire?

No, Flow Dollars do not expire. They are stored in your Flow account indefinitely.

Can I top up Flow Dollars with cash?

Yes, you can top up Flow Dollars with cash at selected merchant locations. Navigate to your app’s ‘Flow Dollars’ page and present the top-up barcode to the cashier, pay for the top-up value in cash, and enter the redeem code printed on the receipt into the app.

Can I send Flow Dollars to others?

Once the Flow Dollars are redeemed, they are not transferable.