Sheraton Grand Macao

Sheraton Grand Macao

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Lowest price (in MOP), including taxes & fees, for a stay in the selected property

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Property Amenities

General
Free WifiGym/ FitnessFront Desk (24-Hour) Outdoor Swimming PoolSauna/ Steam Room
Hotel Services
Spa/ SaunaRestaurantBarLaundry ServiceLuggage StorageMeeting Room
Accessibility
Wheelchair Accessible
Room
Shower

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
  • Guests age 13 and older will be considered adults.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Fees and Extras

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
  • Self parking fee: MOP 300.00 per day
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Property Policies

  • All guests must be at least 18 years old (i.e. birthdate must have passed).
  • Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
  • All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
  • Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.

You Should Also Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

FAQs

Yes, Sheraton Grand Macao has an outdoor swimming pool.
Yes, Sheraton Grand Macao has a gym.
No, rooms at Sheraton Grand Macao does not have a bathtub.
No, Sheraton Grand Macao does not have a kitchen.
No, Sheraton Grand Macao does not have parking spaces. Guests should look for parking lots in nearby establishments.
No, Sheraton Grand Macao does not have a free shuttle service to the nearest train station.
No, Sheraton Grand Macao only accepts overnight bookings at the moment.
Sheraton Grand Macao currently only offers overnight stays and does not provide hourly or day-time bookings.
After selecting the time slot and room type, you can view the related cancellation policy and details of Sheraton Grand Macao.
Sheraton Grand Macao is situated in Cotai, Macau. The full address is The Londoner Macao,Estrada do Istmo. s/n.
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