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Mandarin Oriental, Macau

Mandarin Oriental, Macau

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Avenida Dr Sun Yat Sen, NAPE
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Property Amenities
General
- Smoke Free Property
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
- Sauna/ Steam Room
Hotel Services
- Spa/ Sauna
- Restaurant
- Bar
- Laundry Service
- Airport Transfer
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Room
- Shower
Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and Extras
  • Fee for buffet breakfast: MOP 251 per person (approximately)
  • Airport shuttle fee: MOP 805 per vehicle (one-way)
  • Rollaway bed fee: MOP 690 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Policies
  • All guests must be at least 18 years old (i.e. birthdate must have passed).
  • Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
  • All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
  • Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
  • During reservation, please enter your name as it appears in your identification document.
  • All hotel rooms are designated as smoke-free rooms.
  • Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Enhanced food service safety measures are in place.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
FAQ
Yes, Mandarin Oriental, Macau has an outdoor swimming pool.
Yes, Mandarin Oriental, Macau has a gym.
No, rooms at Mandarin Oriental, Macau does not have a bathtub.
No, Mandarin Oriental, Macau does not have a kitchen.
No, Mandarin Oriental, Macau does not have parking spaces. Guests should look for parking lots in nearby establishments.
No, Mandarin Oriental, Macau does not have a free shuttle service to the nearest train station.
No, Mandarin Oriental, Macau only accepts overnight bookings at the moment.
Mandarin Oriental, Macau currently only offers overnight stays and does not provide hourly or day-time bookings.
After selecting the time slot and room type, you can view the related cancellation policy and details of Mandarin Oriental, Macau.
Mandarin Oriental, Macau is situated in Macau Peninsula, Macau. The full address is Avenida Dr Sun Yat Sen, NAPE.
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