Grand Hyatt Macau
City Of Dreams, Estrade Do Istmo Cotai
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*Times shown in hotel’s local time
Property Amenities
General
Free WifiGym/ FitnessFront Desk (24-Hour) Outdoor Swimming PoolSauna/ Steam Room
Hotel Services
Spa/ SaunaRestaurantCoffee ShopBarLaundry ServiceAirport TransferLuggage StorageMeeting Room
Accessibility
Wheelchair Accessible
Transportation
Shuttle Service
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and Extras
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000.00 per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: MOP 316.8 for adults and MOP 158.4 for children (approximately)
- Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: MOP 960 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- All guests must be at least 18 years old (i.e. birthdate must have passed).
- Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
- All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
- Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
FAQs
Does Grand Hyatt Macau have a swimming pool?
Yes, Grand Hyatt Macau has an outdoor swimming pool.
Does Grand Hyatt Macau have a gym?
Yes, Grand Hyatt Macau has a gym.
Do rooms at Grand Hyatt Macau have a bathtub?
No, rooms at Grand Hyatt Macau does not have a bathtub.
Do rooms at Grand Hyatt Macau have a kitchen?
No, Grand Hyatt Macau does not have a kitchen.
Does Grand Hyatt Macau provide free parking?
No, Grand Hyatt Macau does not have parking spaces. Guests should look for parking lots in nearby establishments.
Does Grand Hyatt Macau offer a free shuttle service to the nearest train station?
Yes, Grand Hyatt Macau offers a free shuttle service to the nearest train station.
Does Grand Hyatt Macau accept daycation or day-use bookings?
No, Grand Hyatt Macau only accepts overnight bookings at the moment.
Does Grand Hyatt Macau offer Flexi-Stay hourly bookings?
Grand Hyatt Macau currently only offers overnight stays and does not provide hourly or day-time bookings.
Does Grand Hyatt Macau offer free cancellation?
After selecting the time slot and room type, you can view the related cancellation policy and details of Grand Hyatt Macau.
Where is Grand Hyatt Macau located?
Grand Hyatt Macau is situated in Cotai, Macau. The full address is City Of Dreams, Estrade Do Istmo Cotai.
City Of Dreams, Estrade Do Istmo Cotai
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