Grand Hyatt Macau
City Of Dreams, Estrade Do Istmo Cotai
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Instant Confirmation
Room Type
Hotel Facilities
All
- Ballroom
- Banquet hall
- Lifeguard on site
- Pool toys
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Free newspapers in lobby
- 24-hour front desk
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Spa treatment room(s)
- Steam room
- Wedding services
- Designated smoking areas
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Accessible bathroom
- Wheelchair accessible parking
- In-room accessibility
- Free area shuttle
- Number of restaurants - 1
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Number of meeting rooms - 4
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Free casino shuttle
- Free ferry terminal shuttle
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Outdoor tennis courts - 1
- Snack bar/deli
- Breakfast available (surcharge)
- Laundry facilities
- Playground on site
- Self parking (surcharge)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of coffee shops/cafes - 1
- Hair salon
- Luggage storage
- ATM/banking
- Concierge services
- Pool cabanas (surcharge)
- Pool sun loungers
- Shopping on site
- Terrace
- Children's club (surcharge)
- Airport transportation (surcharge)
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Pets
- Pets not allowed
- Service animals not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and extras
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000.00 per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: MOP 316.8 for adults and MOP 158.4 for children (approximately)
- Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: MOP 960 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
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Copyright 2023
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Flow Travel Technology Limited. All rights reserved.
Copyright © 2023
Flow Travel Technology Limited. All rights reserved.