Crowne Plaza Macau, an IHG Hotel
The Residencia, Tower 7, Rua da Perola Oriental
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Instant Confirmation
Room Type
Hotel Facilities
All
- Ballroom
- Wheelchair accessible (may have limitations)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Free area shuttle
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 12163
- Conference space size (meters) - 1130
- Tennis on site
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Laundry facilities
- Playground on site
- Self parking (surcharge)
- Valet parking (surcharge)
- Number of bars/lounges - 1
- Luggage storage
- ATM/banking
- Concierge services
- 24-hour fitness facilities
- Babysitting or childcare (surcharge)
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- LGBTQ friendly
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Pets
- Pets not allowed
- Service animals not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. All guests are required to present a green Macau Health Code at check-in.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Copyright 2023
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Flow Travel Technology Limited. All rights reserved.
Copyright © 2023
Flow Travel Technology Limited. All rights reserved.