Banyan Tree Macau
Avenida Marginal Flor de Lotus
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Room Type
Hotel Facilities
All
- Ballroom
- Banquet hall
- Reception hall
- Wheelchair accessible (may have limitations)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Outdoor seasonal pool
- Wedding services
- Free WiFi
- Number of restaurants - 1
- Lazy river
- Waterslide
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Free self parking
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Luggage storage
- Free water park access
- Concierge services
- Elevator
- Conference space
- Fitness facilities
Other Amenities
- UNESCO sustainable tourism pledge
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- EarthCheck
Pets
- Pets not allowed
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Property Policies
- Guests must provide valid government-issued identification document upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- The seasonal pool will be open from August 15 to November 15.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks, will be available to guests.
- Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Copyright 2023
|
Flow Travel Technology Limited. All rights reserved.
Copyright © 2023
Flow Travel Technology Limited. All rights reserved.