Find Your Flow, Wherever You Are
Flow helps you bookdaycationshourly hotel stays, and work-friendly spaces across Asia. daycations, hourly hotelstays, and work-friendly spaces across Asia.Choose your region to get started.
Over 10 Million Hours of Stays Booked on Flow
Trusted by over 500,000 users across Asia, Flow has become the go-to platform for flexible hotel experiences — from quick daycations to overnight stays — delivering comfort and convenience whenever it’s needed.
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FAQs
What is Flow, and how does it work?
Flow is a “Platform for Space” that helps urban travellers find hotel rooms or workspaces for just a few hours. We partner with high-end hotels and co-working spaces to offer flexible hourly bookings during the day. You can choose stays from 1 to 12 hours, perfect for ad-hoc plans, short breaks, transit stays, or work sessions.
How is Flow different from other hotel booking platforms?
Traditional platforms require long, fixed stay durations. Flow is built for flexibility: book by the hour, check in instantly, and pay only for the time you need. Our flexible hourly stays can help you save up to 75% compared to standard full-day bookings.
What’s the difference between hourly bookings and overnight stays?
Think of hourly bookings as à la carte where you pick any available time slot you want. Overnight stays are the traditional full-course option with fixed check-in and check-out times.
What destinations are available on Flow?
Flow connects you with hotels in Hong Kong, Singapore, Malaysia and Shenzhen.
How can I sign up for Flow?
Signing up Flow is quick and easy. Choose your preferred method: Email, Mobile number, Apple ID, or Google account.
Do I need a local account to use Flow?
Flow goes wherever you go. You can sign up from any country, and your account works seamlessly across all Flow destinations.
How do I make a booking on Flow?
To make a booking on Flow, simply:
1. Open the Flow app or website
2. Choose your city and preferred hotel
3. Select the preferred date and time slot
4. Tap Book Now and complete payment
Can I make a booking without logging in?
Yes, you can make a booking without logging in.
Do first-time users get any vouchers?
All newly registered users automatically receive a first-booking voucher. Please apply the voucher before confirming payment for your first booking.
How do I unlock more vouchers to my account?
Simply keep booking through your Flow account. Every completed booking earns you Reward Points. As your points accumulate, you’ll move up the Flow Rewards tiers and unlock more exclusive vouchers and perks.
How can I change my booking dates and times?
Changing your booking depends on the booking policy. Some bookings allow changes, while others may be non-modifiable. Please check the policy shown on your confirmation.
How to cancel my booking?
Some hotels offer free cancellation within a specific cancellation window (usually for hourly or half-day bookings, but not for overnight stays). For full details, please refer to the cancellation policy shown on the space’s booking page or in your confirmation email.
Do all guests need to bring a physical IC or passport for check-in?
All guests must present a valid physical identification card issued by the local government upon check-in. Foreign guests are required to present a physical passport.
Special Note for Hotel Guests in Singapore: Other forms of identification such as Singpass, work permits, long-term passes, driving licences, and membership cards are not accepted.
Is 18 years old enough to stay at a hotel? What if I just turned 18?
Yes. All guests must be at least 18 years old to stay at most hotels. As long as each guest’s 18th birthday has already passed, they are eligible to check in.
Important: Some hotels may have stricter policies and require all guests to be 21 years old or above. Please check the Property Policies on each hotel's page before booking.
Can I make a booking on behalf of someone else?
Yes, you can. However, you must enter the full name of the check-in guest exactly as it appears on their official identity document (e.g., passport or ID card) when making the reservation.
Important: If the name provided does not match the booking record or the ID presented at check-in, the hotel may refuse check-in, and no refunds or cancellations will be provided.
How do I delete my account?
To delete your member account, please follow the steps below:
1. Log in to your account.
2. Navigate to the Settings section.
3. Tap on the “Delete Account” option and follow the on-screen instructions.
Do I need to download the app to use Flow?
No. You can make bookings through the Flow website or the Flow app. The app is recommended for faster booking, reward tracking, and exclusive perks.
How can I remove booking records from my account?
To remove a booking record from your account, please follow the steps below:
1. Go to the “Orders” tab after logging in.
2. Locate the reservation you wish to remove and swipe left on it.
3. Tap the red bin icon to delete the selected booking.
Once removed, the booking will no longer appear in your member account history.
How can I pay for my booking on Flow?
Flow supports multiple payment methods. You’ll see all available options at checkout, depending on your selected hotel and region.
How do I check my bookings?
You can view all your bookings in the “My Bookings” section on the Flow app or website. You can also access your booking details through the confirmation email sent to the email address used for your booking.
Get US$3 OFF your first booking
Sign Up Today and Unlock Instant Savings
Discover hundreds of hotels across Asia and start saving from your very first stay. Exclusive member discounts await you.
Flexible check-in
Choose the time that works best for you—stay from just 1 hour or extend for the day. Perfect for quick breaks or flexible schedules.
Up to 75% off
Enjoy premium hotel rooms at a fraction of the overnight rate. Get the same comfort and service for less.
Full access
Make the most of your stay with access to pools, gyms, lounges, and other hotel facilities included in your booking.
Free cancellation
Change of plans? Cancel your booking free of charge before check-in for complete peace of mind.
Best Price Guarantee
Found a cheaper deal elsewhere? We’ll refund triple the difference—so you always book with confidence.