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Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur
Instant Confirmation
3.9/511 Jalan Sultan Ismail
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September 2025
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Lowest price (in MYR), including taxes & fees, for a stay in the selected property
*Shown in local time
Reviews
3.9
B****n
2024-12-13 16:37:31
4.3
C****e
2024-09-24 01:25:59
4.3
H*****n
2024-09-07 21:51:42
4.3
W*****n
2024-12-13 19:46:01
4.2
C******g
2024-12-05 08:54:46
4.2
L******t
2024-11-26 00:04:42
4.2
Property Amenities
General
- Free Wifi
- Gym/ Fitness
- Front Desk (24-Hour)
- Outdoor Swimming Pool
- Sauna/ Steam Room
Hotel Services
- Spa/ Sauna
- Restaurant
- Coffee Shop
- Bar
- Laundry Service
- Luggaage Storage
- Meeting Room
Accessibility
- Wheelchair Accessible
Transportation
- Shuttle Service
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.
Fees and Extras
You'll be asked to pay the following charges at the property:
- Deposit: MYR 400 per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 98 for adults and MYR 98 for children (approximately)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: MYR 174 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- All guests must be at least 18 years old (i.e. birthdate must have passed).
- Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
- All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
- Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.
FAQ
Does Shangri-La Kuala Lumpur have a swimming pool?
Yes, Shangri-La Kuala Lumpur has an outdoor swimming pool.
Does Shangri-La Kuala Lumpur have a gym?
Yes, Shangri-La Kuala Lumpur has a gym.
Do rooms at Shangri-La Kuala Lumpur have a bathtub?
No, rooms at Shangri-La Kuala Lumpur does not have a bathtub.
Do rooms at Shangri-La Kuala Lumpur have a kitchen?
No, Shangri-La Kuala Lumpur does not have a kitchen.
Does Shangri-La Kuala Lumpur provide free parking?
No, Shangri-La Kuala Lumpur does not have parking spaces. Guests should look for parking lots in nearby establishments.
Does Shangri-La Kuala Lumpur offer a free shuttle service to the nearest train station?
Yes, Shangri-La Kuala Lumpur offers a free shuttle service to the nearest train station.
Does Shangri-La Kuala Lumpur accept daycation or day-use bookings?
No, Shangri-La Kuala Lumpur only accepts overnight bookings at the moment.
Does Shangri-La Kuala Lumpur offer Flexi-Stay hourly bookings?
Shangri-La Kuala Lumpur currently only offers overnight stays and does not provide hourly or day-time bookings.
Does Shangri-La Kuala Lumpur offer free cancellation?
After selecting the time slot and room type, you can view the related cancellation policy and details of Shangri-La Kuala Lumpur.
Where is Shangri-La Kuala Lumpur located?
Shangri-La Kuala Lumpur is situated in KL City Centre, Malaysia. The full address is 11 Jalan Sultan Ismail.
11 Jalan Sultan Ismail
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